As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

an AI resume screener had been trained on CVs of employees already at the firm, giving people extra marks if they listed “baseball” or “basketball” – hobbies that were linked to more successful staff, often men. Those who mentioned “softball” – typically women – were downgraded.

Marginalised groups often “fall through the cracks, because they have different hobbies, they went to different schools”

    • UnderpantsWeevil@lemmy.worldEnglish
      11·
      9 months ago

      They won’t, though. Because these are cost-saving tools for multi-nationals with enormous capital footprints.

      McDonalds isn’t going anywhere, no matter how bad their hiring practices get. The only real risk they run is in their poor ability to bring people on quickly resulting in storefronts more vulnerable to unionization or other labor actions. But this is a business that’s been vertically integrated for decades and subsists on enormous direct and indirect subsidies from every layer of government. They’ll keep being fine unless the political conditions in this country change significantly.