A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
I never had issues with Amazon support. To be fair, the last time I needed support was over 4 years ago, but still. I got to chat with some real person relatively quickly who managed to address the issue swiftly.
I never had issues with Amazon support. To be fair, the last time I needed support was over 4 years ago, but still. I got to chat with some real person relatively quickly who managed to address the issue swiftly.
Thats also my experience with amazon. The chat is actually amazing.