reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 12 hours agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square51fedilinkarrow-up1325arrow-down15
arrow-up1320arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 12 hours agomessage-square51fedilink
minus-squaremilicent_bystandr@lemm.eelinkfedilinkEnglisharrow-up26arrow-down2·6 hours agoIn this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.
minus-squarejonne@infosec.publinkfedilinkEnglisharrow-up6·2 hours agoYep, I doubt the chatbot has direct access to the inventory.
In this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.
Yep, I doubt the chatbot has direct access to the inventory.