Same here, mobile check deposit and Zelle are literally the only things I’ve ever needed a bank app for.
I used to never use Zelle for anything but too many friends/family want to use some sort of app for exchanging money & that’s usually what we settle on. And my old landlord wanted rent paid via Zelle so that was another thing that forced me to install a bank app for Zelle purposes.
Mobile check deposit is a requirement when dealing with a bank without any locations nearby. In practice I only need to use that once a year or so, checks are kind of rare nowadays unless you’re a business owner with clients/customers paying with checks.
Not sure how exactly this survey was conducted, here at the small business I work at only about 2% of the desktops/laptops are Win 11 compatible. And being a small business the owner isn’t interested in spending the $$ on new systems until absolutely necessary.
But that’s on the small business side, maybe this article is only talking about fortune 500 companies? Their results seem a bit odd to me otherwise.