Searches are supposed to be fast at giving you the answer you’re looking for. But that is antithetical to advertising.
And we have evidence that this is exactly why it happened, too:
https://www.wheresyoured.at/the-men-who-killed-google/
While I’d highly recommend giving either the article a read or the companion podcast a listen because Ed Zitron did some fantastic reporting on this, the tl;dr is that a couple of years ago, there was direct conflict between the search and advertising wings of Google over search query metrics.
The advertising teams wanted the metrics to go up to help juice ad numbers. The search team rightly understood that there were plenty of ways they could do so, but that it would make for a worse user experience. The advertising team won.
The head of the advertising team during this was a man named Prabhakar Raghavan. Roughly a year later, he became the head of Google Search. And the timing of all this lines up with when people started noting Google just getting worse and worse to actually use.
Oh, and the icing on the cake? Raghavan’s previous job? Head of Yahoo Search just before that business cratered to the point that Yahoo decided to just become a bing frontend.
Zitron is fond of saying that these people have names and it’s important that we know who’s making the decisions that are actively making the world of tech worse for everyone; I tend to agree.
As somebody that’s a paying Kagi user and generally happy with the service, it is interesting seeing exactly where the tradeoffs are.
While I’d say Kagi pretty much universally returns better results for technical information or things like recipes where it deprioritizes search spam, it’s also pretty clear that there are other areas where the absence of targeting hurts results. Any type of localized results, e.g., searching for nearby restaurants or other businesses tends to be really hit or miss and I tend to fall back to Google there.
Of course, that’s because Kagi is avoiding targeting to the point where they don’t even use your general location to prioritize results. It’s an interesting balancing act and I’m not quite sure they’ve hit the sweet spot yet, at least for me personally, but I like the overall mission and the results for most searches so I’m happy with the overall experience currently.